Safety reporting
If someone is harassing you, impersonating another person, asking for money, sharing abusive content, threatening harm, or appears to be under 18, report the profile in the app and email us with details.
Email a safety reportSupport and safety
Get help from Moxie.
Use these contacts for account help, privacy requests, billing questions, account deletion, and safety reporting.
Account support
For login, profile, match, message, or subscription questions, contact support from the email address linked to your Moxie account when possible.
Contact account supportPrivacy requests
For access, correction, or other privacy questions, include your account email and a clear description of the request.
Send privacy requestAccount deletion
Request deletion of your Moxie account and associated data.
Moxie users can request account deletion from the app, from this website, or by email. The web flow sends a confirmation link to the email linked to your account. Clicking the link permanently deletes your account.
Delete my account
Or email support
Deletion is intended to remove or de-identify your profile, photos, matches, messages, blocks, reports, and other account data tied to your account. Some records may be retained when required for safety, legal, billing, fraud-prevention, backup, or dispute-resolution reasons.
Before you report
Information that helps us review faster.
- Your Moxie account email address.
- The profile name or identifying details of the account you are reporting.
- A short description of what happened and when.
- Relevant screenshots, if available and safe to share.
If there is immediate danger, contact local emergency services first. Moxie support cannot provide emergency assistance.
Do not send sensitive secrets
For any support request, do not send your password, full payment details, private documents, or content that is not needed for the request. If we need more information, we will ask for the minimum needed to review the issue.